Please read these terms carefully before using our services.
These Terms & Conditions ("Terms") form a legally binding agreement between you ("Customer", "you", "your") and Creative Studio, the legal entity that owns and operates the website https://creativeattire.store under the brand name Creative Attire ("we", "us", "our").
By accessing the website, browsing any page, registering an account, placing an order, or otherwise using any service we provide, you confirm that you have read, understood and agree to be bound by these Terms together with our Privacy Policy, Shipping Policy and Return & Refund Policy. If you do not agree with any part of these Terms, you must discontinue use of the website immediately.
The website is intended for users who can enter into a legally binding contract under the Indian Contract Act, 1872. By using the website, you represent that you are at least 18 years of age and competent to contract. Persons below the age of 18 may use the website only under the supervision of a parent or legal guardian.
You are responsible for the accuracy of the information provided during checkout, including your name, delivery address, contact number, email and pincode. You agree to keep your account credentials, where applicable, confidential and accept responsibility for activities carried out under your account.
We list women's and girls' apparel and related fashion accessories curated by our team. While we make sincere efforts to display product photographs, colours, fabric textures and dimensions as accurately as possible, the actual product appearance may vary slightly due to differences in screen calibration, lighting and photography conditions.
All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST). The final payable amount, including shipping charges and any handling fees, is shown on the checkout page before payment is collected. We reserve the right to revise prices, change product specifications and discontinue any product without prior notice.
Stock availability is updated dynamically. In rare cases where an item shown as available becomes out of stock between order placement and dispatch, we will notify you and refund the amount paid for that item in full.
An order placed on the website is treated as an offer to purchase. The order is deemed accepted only after we send you an order confirmation email and the goods are dispatched. We reserve the right to decline or cancel any order at our sole discretion in situations including, without limitation, the following:
If a confirmed order is cancelled by us, any amount already collected will be refunded in full to the original mode of payment within the timelines stated in our Refund Policy.
We currently accept payments through UPI (Unified Payments Interface) and Cash on Delivery (COD) where applicable. UPI payments are processed by our authorised payment partner over a secure channel; we do not store your UPI handle, bank details or card information on our servers. A Cash on Delivery handling fee of ₹49 is added to the order total when COD is selected.
If a UPI payment is debited from your account but the order is not confirmed on our system within a reasonable time, the amount is automatically reversed by the payment processor as per applicable RBI rules. You may also reach out to us with the transaction reference for assistance.
Shipping charges, dispatch timelines and delivery timelines are governed by our Shipping Policy. Risk of loss and title of the products pass to you on delivery to the address provided at checkout. You are responsible for ensuring that the delivery address and contact details are accurate and that someone is available to receive the package.
Failed deliveries due to incorrect addresses, repeated absence of the recipient or refusal to accept the package may attract reverse-shipping fees, which will be deducted from any refund payable.
Eligibility, timelines and procedures for returns, exchanges and refunds are detailed in our Return & Refund Policy. By placing an order you acknowledge that the policy forms part of these Terms. Items that are non-returnable, used, washed, altered or returned without their original tags and packaging will not be accepted.
You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website. You specifically agree not to:
All content on the website, including without limitation the brand name "Creative Attire", logos, photographs, graphics, page layouts, text, button icons, audio clips, digital downloads, data compilations and software, is the property of Creative Studio or its content suppliers and is protected by Indian and international copyright and trademark laws.
You may view and download content from the website solely for your personal, non-commercial use. Any other use, including reproduction, modification, distribution, transmission, republication, display or performance of the content, is strictly prohibited without prior written consent.
To the fullest extent permitted by applicable law, Creative Studio, its directors, employees, agents and partners shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your access to or use of, or inability to access or use, the website or any product purchased through it.
Our aggregate liability for any claim arising out of or relating to these Terms or any product purchased shall not exceed the amount actually paid by you for the product in question.
You agree to indemnify and hold harmless Creative Studio, its affiliates, officers, employees and agents from any claim, demand, loss, liability, damage or expense, including reasonable legal fees, arising out of or in connection with: (a) your breach of these Terms; (b) your violation of any applicable law or the rights of any third party; or (c) your misuse of the website or products purchased through it.
We may, at our sole discretion, suspend or terminate your access to the website without prior notice if we reasonably believe you have breached these Terms or engaged in conduct harmful to other customers, our business or any third party. Provisions relating to intellectual property, indemnity, limitation of liability and dispute resolution shall survive any such termination.
These Terms are governed by and construed in accordance with the laws of India. Any dispute, controversy or claim arising out of or in relation to these Terms, the website or any product purchased shall be subject to the exclusive jurisdiction of the competent courts at Delhi.
Before initiating any legal proceedings, the parties agree to attempt in good faith to resolve the dispute by amicable discussion through our Grievance Redressal mechanism described in our Grievance Page.
We may update these Terms from time to time to reflect changes in our services, applicable law or business practices. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the website after such changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
For any questions or clarifications about these Terms, please reach out to us at:
Creative Studio (operating "Creative Attire")
Upper Ground Floor, Property no. 01-UG 04, 821 Majestic Tower, Vikaspuri Road, West Delhi, Delhi - 110018
Email: info@creativeattire.store
Phone: +91 8920218933 (Mon-Sat, 10:00 AM - 6:00 PM IST)
GSTIN: 07FVJPA3987H1Z8